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HPE Tech Care Essential service card for DL360 Gen10 server

HPE

HPE HS7U5PE 1 Year Post Warranty Tech Care Essential DL360 Gen10 server accessory

SKU CH-83AX-TKMA0 MPN HS7U5PE

One-year post-warranty onsite hardware support for DL360 Gen10 servers

  • TypeHPE Pointnext Tech Care Essential
  • SpecificationsService Method: Hardware Onsite Duration (Term): 1 Year Warr
  • FeaturesHPE Pointnext Tech Care (HPE Tech Care) is the operational s
  • Onsite hardware service resolves issues at your location
  • One-year post-warranty term extends coverage after standard warranty ends
  • Direct access to product specialists accelerates problem resolution
  • Multiple support channels include phone, chat and moderated forums
  • Proactive guidance helps IT teams improve operational efficiency

1 Year Post Warranty Tech Care Essential for DL360

This HPE Pointnext Tech Care Essential service extends support for the DL360 Gen10 server after the original warranty ends. It provides hardware onsite service with a one year term. IT teams gain direct access to product specialists and technical guidance through telephone, moderated forums, automated incident logging and real-time chat.

Onsite hardware service

The service method is hardware onsite, so a technician visits the site to replace or repair failed components. Support is available through multiple channels including telephone and real-time chat with defined response times. This reduces the need for internal staff to perform hardware swaps and keeps the server running in its production environment.

Post warranty coverage for existing DL360 Gen10

The one year post warranty term covers servers that have passed their original warranty period. It is not suited for organisations that require multi year extensions or coverage for different server models. Buyers needing longer terms or broader fleet support must look for alternative service agreements.

Highlights

  • Onsite hardware service resolves issues at your location
  • One-year post-warranty term extends coverage after standard warranty ends
  • Direct access to product specialists accelerates problem resolution
  • Multiple support channels include phone, chat and moderated forums
  • Proactive guidance helps IT teams improve operational efficiency

Specifications

BrandHPE
ModelHS7U5PE
TypeHPE Pointnext Tech Care Essential
SpecificationsService Method: Hardware Onsite
Duration (Term): 1 Year
Warranty Coverage: Post Warranty
FeaturesHPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues.
HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help Customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care Customers can get help
Shipping weight0.91 kg
Package size152 × 102 × 51 mm

Questions about this item

How is the HPE HS7U5PE service activated for the DL360 Gen10 after the original warranty ends?

The 1 Year Post Warranty Tech Care Essential coverage begins when the factory warranty expires and provides hardware onsite support for the server.

What ongoing maintenance does the Tech Care Essential service include for the DL360 Gen10?

The service provides proactive monitoring, automated incident logging, and access to product-specific specialists for hardware issue resolution.

What is the response commitment for onsite hardware replacement under this agreement?

Hardware onsite service is delivered under the 1 Year term with support channels including telephone, chat, and moderated forums.

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