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White box with SonicWall branding and 01-SSC-0240 label

SonicWall

SonicWall 01-SSC-0240 Standard Support 1 Year hardware license

SKU CH-A97N-X6Z4Y MPN 01-SSC-0240

One-year standard support licence providing 8x5 phone, email and web assistance, firmware updates and advance hardware replacement for the TZ600 series

  • EditionStandard Support

Edition Standard Support

Struck-through versions exist but are not stocked here.

  • 8x5 phone, email and web support for TZ600 Series
  • Firmware and software updates keep security current
  • Advance Exchange provides hardware replacement when needed
  • Electronic tools and moderated forums aid troubleshooting
  • One-year Standard Support licence for TZ600 appliances

Standard Support for TZ600 Series

This SonicWall 01-SSC-0240 hardware license provides one year of Standard Support for the TZ600 Series. It is designed for organisations that need reliable vendor assistance to maintain their network security appliances. The licence covers essential support channels to keep protective services operational.

8x5 multi-channel assistance under sustained demand

Support is delivered through telephone, email and web-based channels during standard business hours, five days a week. This structure handles ongoing configuration queries and troubleshooting rather than only emergency bursts. Firmware and software updates are included to ensure the appliance remains current against evolving threats over the full term.

Advance Exchange defines the hardware replacement

If a covered appliance fails, Advance Exchange ships a replacement unit without requiring the faulty hardware to arrive first. This service level represents the practical ceiling of the Standard edition; on-site engineering or faster response windows belong to higher-tier contracts not included here. Electronic tools and moderated discussion groups supplement the direct support channels.

Highlights

  • 8x5 phone, email and web support for TZ600 Series
  • Firmware and software updates keep security current
  • Advance Exchange provides hardware replacement when needed
  • Electronic tools and moderated forums aid troubleshooting
  • One-year Standard Support licence for TZ600 appliances

Specifications

ManufacturerSonicWALL
Part Number01-SSC-0240
EditionStandard Support
Shipping weight0.45 kg
Package size25 × 25 × 25 mm

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Questions about this item

Does the 1 year Standard Support license add any noise, heat or power draw to the TZ600 once it is running all day?

No, this is a software licence that enables support services; it does not change the appliance's power, heat or noise profile.

What hardware must I already own for the 01-SSC-0240 licence to work?

A SonicWall TZ600 series security appliance is required to activate the Standard Support entitlement.

Will this 1 year Standard Support licence cover an older TZ series unit I still keep in the rack?

The licence is tied to the TZ600 series only; older models need their own matching support SKU.

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