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White printed service agreement document with HPE branding

HPE

HPE H40S6PE 1yr on-site 24x7 4h tester

SKU CH-CNGB-H0J18 MPN H40S6PE

One-year on-site extended service agreement with 24x7 support and four-hour response covering parts and labour for listed part numbers

  • On-site engineer dispatched within 4 hours
  • Parts and labour covered for 1 year
  • 24x7 phone and remote support access
  • Valid for six specific HPE part numbers

On-site service coverage

This HPE Pointnext Tech Care Essential agreement extends parts-and-labour protection for one year after the original warranty ends. Coverage includes on-site repair with a four-hour response window, available around the clock every day of the week. The service applies to the specific part numbers listed in the agreement details.

Organisations needing rapid hardware restoration

IT teams that require a technician on premises within four hours at any time will benefit from this agreement. Buyers whose equipment is not among the listed part numbers, or who prefer mail-in or next-business-day service levels, should look at alternative support options.

Highlights

  • On-site engineer dispatched within 4 hours
  • Parts and labour covered for 1 year
  • 24x7 phone and remote support access
  • Valid for six specific HPE part numbers

Specifications

BrandHP
Shipping weight0.05 kg
Package size3 × 3 × 3 mm

Questions about this item

Does the on-site service cover the server with part number 777160-291?

Yes, the extended service agreement covers the listed part numbers including 777160-291, 777160R-001, 777160R-371, 777161-291, 777161-AA1 and 777161R-001 for parts and labour.

What must be confirmed before the 4-hour on-site response time applies?

The service agreement must be registered to the specific device serial number and the site must be within the covered geographic area for the 24x7 four-hour response commitment to activate.

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