We take cryptocurrency — so the coins you hold can buy real hardware.Pay in crypto, spend it on real hardware. Free insured shipping worldwide over $399. Plain, unbranded boxes, sent from Germany.Free insured shipping over $399. Your rate is locked for 30 minutes once checkout opens.Rate locked 30 minutes. Every item sealed, serial-checked and covered by a 24-month warranty.Sealed, 24-month warranty.

Saved items Sign in
Buffalo 5YKYD30 warranty card on white background

Buffalo Technology

Buffalo Technology 5YKYD30 OEM Warranty 5 Year NBD TeraStation 5010

SKU CH-90JW-HNKFM MPN 5YKYD30

Five-year next-business-day replacement warranty with 24/7 phone support for TeraStation 5010 series

  • FeaturesExtended service agreement - replacement - 5 years - shipmen
  • 5-year hardware replacement coverage for TeraStation 5010 series
  • Next-business-day shipment keeps downtime to a minimum
  • 24/7 phone support included for the full contract term
  • Enhanced Keep Your Drive option protects sensitive data on failed drives
  • Valid across Canada and United States for TS5410RN and TS5410RN2404

Extended Service Agreement

This extended service agreement provides replacement coverage for TeraStation 5010 Series NAS units including TS5410RN and TS5410RN2404 models. It upgrades the standard three-year warranty to a full five-year contract period. Designed for businesses that rely on continuous data availability, the agreement covers both physical and electronic exchange services. Support is available across Canada and the United States.

Response Time and Availability

The agreement guarantees next business day shipment response time for replacement units. Support services operate 24 hours a day, seven days a week throughout the contract period. Phone support is included alongside the hardware replacement service. This ensures rapid response when a TeraStation 5010 series device requires service under the agreement terms.

Keep Your Drive Enhancement

The Enhanced Keep Your Drive feature allows organisations to retain physical possession of failed drives during the replacement process. This capability supports data security policies and compliance requirements for sensitive information. The service covers both physical hardware exchange and electronic support channels. Bundled phone support provides direct access to technical assistance throughout the five-year coverage window.

Highlights

  • 5-year hardware replacement coverage for TeraStation 5010 series
  • Next-business-day shipment keeps downtime to a minimum
  • 24/7 phone support included for the full contract term
  • Enhanced Keep Your Drive option protects sensitive data on failed drives
  • Valid across Canada and United States for TS5410RN and TS5410RN2404

Specifications

BrandBuffalo Technology
Model5YKYD30
FeaturesExtended service agreement - replacement - 5 years - shipment - response time: NBD - for TeraStation 5010
Shipping weight0.45 kg
Package size25 × 25 × 25 mm

Questions about this item

How do I activate the 5-year next-business-day replacement for my TeraStation 5010?

Register the 5YKYD30 contract using the serial number of your TS5410RN or TS5410RN2404 unit; the extended coverage begins when the standard three-year warranty ends.

What happens if a drive fails during the extended period — do I keep the old one?

The Enhanced Keep Your Drive service lets you retain the failed drive while Buffalo ships a replacement, so sensitive data never leaves your premises.

Is phone troubleshooting available every day before a replacement ships?

Yes — 24×7 phone support is included for the full five years and operates seven days a week to diagnose issues before dispatching a next-business-day exchange.

Also in this aisle

People compared these

Same shelf, same checkout — eight coins and a 30-minute rate lock.