HP
HP U9BA4E OEM Warranty 3yr Pick-Up Return 9x5 245 250 340 360
Three-year pick-up-and-return service covering parts and labour for compatible HP notebooks
- 3-year extended service agreement covers parts and labour
- Pick-up and return service removes need to ship device yourself
- 9x5 support window provides weekday coverage for repairs
- 3-7 business day repair turnaround targets quick resolution
- Compatible with HP 245, 250, 340 and 360 series laptops
Service Scope
This HP Care Pack extends hardware coverage to three years with pick-up and return logistics. It applies to compatible 245, 250, 340 and 360 series notebooks. The agreement covers parts and labour for eligible failures during the term.
Coverage Constraints
Service operates on a 9x5 schedule with a 3-7 business day repair window after collection. On-site attendance and next-business-day turnaround are not included. Coverage is limited to the listed model families and does not extend to accidental damage or accessories.
Upgrade Context
The pack replaces the standard one-year depot warranty supplied with the notebook. The jump is worthwhile for fleets that cannot absorb downtime or lack internal repair resources. It is not suited to users who need on-site service or faster response commitments.
Highlights
- 3-year extended service agreement covers parts and labour
- Pick-up and return service removes need to ship device yourself
- 9x5 support window provides weekday coverage for repairs
- 3-7 business day repair turnaround targets quick resolution
- Compatible with HP 245, 250, 340 and 360 series laptops
Specifications
No published specifications for this item yet.
Questions about this item
Which HP laptop models does this three-year pick-up and return warranty cover?
It covers HP 245 G4, 24X G6, 250 G1, 250 G3, 25X G4, 25X G5, 25X G6, 340 G2 and ProBook x360 models.
What does the 9x5 service window mean for a repair request?
Support is available nine hours a day, five days a week, with repairs completed in three to seven business days after pick-up.
How does the pick-up and return process work under this agreement?
HP arranges collection of the faulty unit, repairs it at a service centre, and returns it to you within the stated repair window.
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