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Sealed retail box with SonicWall license documentation

SonicWall

SonicWall 02-SSC-6739 8x5 Support hardware license

SKU CH-ZW9Y-AJEJY MPN 02-SSC-6739

One-year 8x5 support licence for the TZ270w providing phone, email and web assistance, firmware updates and advance hardware exchange

  • Edition8x5 Support

Edition 8x5 Support

  • 8x5 phone, email and web support for rapid issue resolution
  • software and firmware updates keep security current
  • advance exchange hardware replacement minimises downtime
  • access to electronic support tools and moderated discussion groups
  • one-year coverage for TZ270w hardware license 02-SSC-6739

1-Year 8x5 Support for TZ270w

This hardware license provides one year of 8x5 telephone, email and web-based support for the SonicWall TZ270w firewall. It also includes software and firmware updates plus advance-exchange hardware replacement. Electronic support tools and moderated discussion groups are accessible throughout the term.

IT teams needing weekday business-hours coverage

The license suits organisations that operate during standard business days and can respond to alerts between Monday and Friday. Buyers who require around-the-clock phone assistance or weekend on-site replacement should consider a higher-tier agreement that extends coverage beyond 8x5 hours.

Edition: 8x5 Support

The edition field confirms the exact support tier purchased. Verify that the 8x5 coverage window matches your operational requirements before applying the license to the appliance.

Highlights

  • 8x5 phone, email and web support for rapid issue resolution
  • software and firmware updates keep security current
  • advance exchange hardware replacement minimises downtime
  • access to electronic support tools and moderated discussion groups
  • one-year coverage for TZ270w hardware license 02-SSC-6739

Specifications

ManufacturerSonicWALL
Part Number02-SSC-6739
Edition8x5 Support
Shipping weight0.01 kg
Package size0 × 0 × 0 mm

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Questions about this item

What does the SonicWall 02-SSC-6739 licence include and is any extra hardware required?

The licence adds one year of 8x5 telephone, email and web support, firmware updates, advance hardware replacement and access to online tools for a TZ270w; the appliance itself must already be owned or purchased separately.

Which edition or duration does part 02-SSC-6739 represent?

Part 02-SSC-6739 is the 8x5 Support edition for a one-year term as stated in the manufacturer highlights.

What does the 8x5 support level mean for daily operation of the TZ270w?

It provides technical assistance during standard business hours five days a week, plus firmware updates and advance replacement shipping if the hardware fails.

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