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SonicWall

SonicWall 02-SSC-6499 8x5 Support hardware license

SKU CH-TRCS-CQFMV MPN 02-SSC-6499

One-year 8x5 support licence for the TZ470w series, providing phone, email and web assistance, firmware updates and advance hardware exchange

  • Edition8x5 Support

Edition 8x5 Support

  • 8x5 phone, email and web support for rapid issue resolution
  • software and firmware updates keep TZ470w current and secure
  • advance exchange hardware replacement minimises network downtime
  • electronic support tools and moderated groups enable faster troubleshooting
  • one-year licence covers the full support lifecycle for model 02-SSC-1773

SonicWall 8x5 Support License for TZ470w Series

This hardware license adds 8x5 telephone, email and web-based support to a SonicWall TZ470w appliance. It also provides software and firmware updates plus advance hardware exchange. The entitlement runs for one year and is tied to model 02-SSC-1773. The part number is 02-SSC-6499.

IT teams needing business-hours cover for a TZ470w

Suitable for administrators who want vendor-backed troubleshooting, firmware updates and replacement hardware delivered in advance during standard business days. Not suited for operations that require round-the-clock phone response or on-site engineering visits.

One-year 8x5 support entitlement

The licence grants a single year of 8x5 support services for the TZ470w series. Renewal is required after the period ends to maintain access to updates and advance exchange. The manufacturer listed the part on 10 February 2025.

Highlights

  • 8x5 phone, email and web support for rapid issue resolution
  • software and firmware updates keep TZ470w current and secure
  • advance exchange hardware replacement minimises network downtime
  • electronic support tools and moderated groups enable faster troubleshooting
  • one-year licence covers the full support lifecycle for model 02-SSC-1773

Specifications

ManufacturerSonicWALL
Part Number02-SSC-6499
Edition8x5 Support
Shipping weight0.01 kg
Package size0 × 0 × 0 mm

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Questions about this item

What does the SonicWall 02-SSC-6499 8x5 Support license include?

The license provides 8x5 telephone, email and Web-based support, software and firmware updates, advance exchange hardware replacement, and access to electronic support tools and moderated discussion groups.

Which SonicWall appliance series is this 8x5 Support license valid for?

The license is designated for the TZ470w Series, matching part number 02-SSC-6499 and related to model 02-SSC-1773.

When does the 1-year support period start for the 02-SSC-6499 license?

The 1-year support term begins upon activation of the license, which was first listed by the manufacturer on February 10, 2025.

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