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Cardboard box with SonicWall TZ570 support license label

SonicWall

SonicWall 02-SSC-5871 TZ570 8x5 Support hardware license

SKU CH-T57J-J5MRG MPN 02-SSC-5871

One-year 8x5 support licence for the TZ570 firewall, covering phone, email and web assistance, firmware updates and advance hardware replacement

  • Edition8x5 Support

Edition 8x5 Support

  • 8x5 telephone, email and web support for rapid issue resolution
  • Software and firmware updates keep the TZ570 current and secure
  • Advance Exchange hardware replacement minimises downtime
  • Access to electronic support tools simplifies troubleshooting
  • Moderated discussion groups provide peer-driven knowledge sharing

Support for TZ570 Series

This hardware license provides one year of 8x5 support for the SonicWall TZ570 appliance. It covers telephone, email and web-based assistance during business hours. Software and firmware updates are included for the subscription period.

Suited for standard business hours

Organisations that operate within normal weekday schedules and can manage initial troubleshooting internally will find this tier sufficient. Buyers who require round-the-clock phone access or on-site hardware service should evaluate a higher-tier contract instead.

8x5 business-hours coverage

The defining specification is the 8x5 edition, which limits vendor response to standard business days and hours. Advance Exchange hardware replacement is provided, but only within that same coverage window.

Highlights

  • 8x5 telephone, email and web support for rapid issue resolution
  • Software and firmware updates keep the TZ570 current and secure
  • Advance Exchange hardware replacement minimises downtime
  • Access to electronic support tools simplifies troubleshooting
  • Moderated discussion groups provide peer-driven knowledge sharing

Specifications

ManufacturerSonicWALL
Part Number02-SSC-5871
Edition8x5 Support
Shipping weight0.01 kg
Package size0 × 0 × 0 mm

Other versions of this model

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Questions about this item

Does the 8x5 Support license add any fan noise or power draw to the TZ570 appliance?

The license is a software entitlement; it does not change the appliance’s acoustics or electricity consumption.

Must I already own a TZ570 unit with a valid serial number before purchasing this 02-SSC-5871 license?

Yes, the entitlement attaches to an existing TZ570 appliance and requires its serial number for registration.

Will this 02-SSC-5871 license cover a TZ570 that is already several years old?

The license provides 8x5 support and advance exchange for the registered TZ570 regardless of its purchase date.

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