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White printed licence card with SonicWall branding and 02-SSC-5071 part number

SonicWall

SonicWall 02-SSC-5071 24x7 Support Hardware License

SKU CH-7EQ1-549VY MPN 02-SSC-5071

Provides 24x7 support with firmware updates and advance hardware replacement for the TZ570P series

  • Edition24x7 Support

Edition 24x7 Support

  • 24x7 phone, email and web support for rapid issue resolution
  • Firmware and software updates keep appliances current
  • Advance Exchange hardware replacement minimises downtime
  • Electronic support tools and moderated forums aid self-service
  • One-year coverage tailored for TZ570P series appliances

Support Coverage

This SonicWall 02-SSC-5071 licence adds round-the-clock assistance to a TZ570P appliance. It is intended for organisations that need continuous access to technical help and replacement hardware. The licence covers telephone, email and web-based support channels. Software and firmware updates are included for the full term.

Service Level

Advance Exchange hardware replacement ensures a faulty unit is swapped without waiting for a repair cycle. Electronic support tools and moderated discussion groups remain available at any hour. The agreement runs for one year from activation. No on-site attendance or dedicated engineer is provided.

Appliance Compatibility

The licence applies only to the TZ570P series firewall. Buyers with a different SonicWall model cannot use this entitlement. Separate SKUs are required for other series or for extended multi-year terms.

Highlights

  • 24x7 phone, email and web support for rapid issue resolution
  • Firmware and software updates keep appliances current
  • Advance Exchange hardware replacement minimises downtime
  • Electronic support tools and moderated forums aid self-service
  • One-year coverage tailored for TZ570P series appliances

Specifications

ManufacturerSonicWALL
Part Number02-SSC-5071
Edition24x7 Support
Shipping weight0.01 kg
Package size0 × 0 × 0 mm

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Questions about this item

How is the 24x7 support license for the TZ570P activated?

Register the part number 02-SSC-5071 on the SonicWall management portal to link the 1 Year entitlement to the appliance serial number.

What replacement service is included if the TZ570P hardware fails?

Advance Exchange ships a replacement unit before the faulty one is returned during the 1 Year term.

How long do firmware updates remain available under this license?

Software and firmware updates are accessible for the full 1 Year 24x7 Support period.

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