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White box with SonicWall branding and 02-SSC-5029 label

SonicWall

SonicWall 02-SSC-5029 24x7 Support hardware license

SKU CH-0MDN-ZATVC MPN 02-SSC-5029

One-year 24x7 support licence for the TZ670 series covering phone, email, web help, firmware updates and advance hardware exchange

  • Edition24x7 Support

Edition 24x7 Support

  • 24x7 telephone, email and Web support included
  • 24x7 firmware and software updates keep appliances current
  • Advance Exchange hardware replacement reduces downtime risk
  • Electronic support tools and moderated groups aid troubleshooting
  • 1 Year coverage for TZ670 Series hardware license

Product identity

The SonicWall 02-SSC-5029 is a one-year 24x7 support licence for the TZ670 series firewall. It adds round-the-clock telephone, email and web assistance plus firmware updates and advance hardware replacement. Network administrators who need continuous vendor backing for a critical security appliance will use this licence.

Installation and common issues

The licence is activated through the SonicWall management portal by entering the supplied key, so no physical installation is required. Problems usually arise if the serial number of the registered TZ670 does not match the licence or if the entitlement is applied after the previous support period has lapsed.

Who this suits and who should look elsewhere

Organisations running a TZ670 that must guarantee rapid hardware exchange and constant access to software fixes will benefit. Buyers who operate a different firewall model or who only need standard business-hours support cannot use this entitlement.

Highlights

  • 24x7 telephone, email and Web support included
  • 24x7 firmware and software updates keep appliances current
  • Advance Exchange hardware replacement reduces downtime risk
  • Electronic support tools and moderated groups aid troubleshooting
  • 1 Year coverage for TZ670 Series hardware license

Specifications

ManufacturerSonicWALL
Part Number02-SSC-5029
Edition24x7 Support
Shipping weight0.01 kg
Package size0 × 0 × 0 mm

Other versions of this model

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Questions about this item

How do I verify the 24x7 Support is active on my TZ670 after registration?

Log into the MySonicWall portal; the licence dashboard shows the 24x7 edition, firmware access, and Advance Exchange status tied to serial 5029.

What does the 02-SSC-5029 licence include and what must I purchase separately?

The licence covers 24x7 phone, email, web support, firmware updates, Advance Exchange hardware replacement, and electronic tools; the TZ670 appliance itself is sold separately.

Which SonicWall support edition matches part 02-SSC-5029 for a TZ670?

Part 02-SSC-5029 is the 24x7 Support edition built for the TZ670 series; choose this SKU when you need round-the-clock assistance and hardware Advance Exchange.

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