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Black corded desk phone with 5 inch colour touchscreen and handset

POLYCOM

POLYCOM PY-2200-49720-025 CCX 500 corded phone

SKU CH-N715-FWAQG MPN PY-2200-49720-025

A corded business desk phone with a 5-inch colour touchscreen, HD Voice, Acoustic Fence, dual Ethernet ports and Bluetooth headset support

  • Body ColorBlack
  • Caller IDYes
  • SpeakerphoneYes
  • 5-inch colour touchscreen with 720 x 1280 resolution
  • Poly HD Voice and Acoustic Fence for clearer calls
  • Bluetooth, USB and RJ-9 headset options supported
  • Dual Ethernet ports for network flexibility
  • Certified for Microsoft Lync and Skype for Business

CCX 500 Business Media Phone

The Polycom CCX 500 is a corded desk phone built for open offices and call centres. It delivers HD Voice and Acoustic Fence technology for clearer conversations. A 5-inch colour touchscreen with gesture control makes navigation simple. The handset and full-duplex speakerphone with echo cancellation keep every call on track.

Connectivity and Headset Options

This model replaces basic analogue or single-port IP handsets that lack flexible headset support. The jump is worth it when users need Bluetooth, USB and a dedicated RJ-9 port on one device. Dual Ethernet ports allow daisy-chaining a PC without extra cabling. IT teams gain robust provisioning and centralised management tools.

Capacity and Everyday Use

The 720 x 1280 pixel display handles contacts, voicemail and meeting joins with room to spare. One-touch access to directories and calendars speeds up daily workflows. Voice activity detection and adaptive jitter buffers maintain quality on busy networks. Buyers who require wireless DECT mobility or additional line keys beyond the standard layout should consider other form factors.

Highlights

  • 5-inch colour touchscreen with 720 x 1280 resolution
  • Poly HD Voice and Acoustic Fence for clearer calls
  • Bluetooth, USB and RJ-9 headset options supported
  • Dual Ethernet ports for network flexibility
  • Certified for Microsoft Lync and Skype for Business

Specifications

Brandpolycom
ModelPY-2200-49720-025
Body ColorBlack
Caller IDYes
SpeakerphoneYes
Shipping weight1.27 kg
Package size178 × 152 × 76 mm

Questions about this item

What screen size and resolution does the CCX 500 use?

The phone has a 5 inch colour touchscreen with a 720 by 1280 pixel resolution and a 9:16 aspect ratio.

How is the CCX 500 connected to the network and power?

It uses two Ethernet ports for wired network and PoE power; no separate power supply is required when PoE is available.

Which headset connections does the CCX 500 support for daily use?

You can use a Bluetooth headset, a USB headset, or a wired headset through the dedicated RJ-9 port.

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