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Poly CCX 400 desk phone with 5 inch colour touchscreen and adjustable stand

POLYCOM

POLYCOM CCX 400 2200-49700-001 corded phone with power supply

SKU CH-KRRJ-2N8D7

Entry-level desk phone with 5-inch colour touchscreen and full-duplex speakerphone

  • Entry-level desktop phone for common-area use
  • 5-inch colour multitouch LCD touchscreen at 720 x 1280 pixels
  • 9:16 portrait aspect ratio for intuitive gesture control
  • Full-duplex speakerphone with echo cancellation for clear calls
  • Adjustable base height for comfortable desk positioning

Entry-level desktop phone for common areas

The Polycom CCX 400 is an entry-level business media desk phone designed for common areas and low-volume phone call use. It features a 5-inch colour gesture-based multitouch LCD touchscreen with a 720 x 1280 pixel resolution and a 9:16 aspect ratio. The device runs on Android 9 and includes a screensaver function and voicemail support. An adjustable base height allows flexible positioning on the desk.

Suited for shared workspaces and basic call needs

This phone suits offices needing a simple, touch-driven device for shared spaces or infrequent calling. It supports full-duplex speakerphone operation with echo cancellation, Polycom HD Voice and Acoustic Fence technologies for clearer audio. Buyers requiring advanced unified communications features, high-volume call handling or extensive programmable line keys should consider other models. The single-unit design does not support expansion modules or multiple handset configurations.

Connects via USB and RJ-9 for headset flexibility

The CCX 400 integrates into a desk setup using its dedicated RJ-9 headset port and USB connectivity for compatible headsets. It includes a power supply in the box, removing the need for a separate Power over Ethernet injector if network power is unavailable. One-touch access to contacts and meetings streamlines daily workflow. Robust provisioning tools simplify deployment and ongoing management for IT administrators.

Highlights

  • Entry-level desktop phone for common-area use
  • 5-inch colour multitouch LCD touchscreen at 720 x 1280 pixels
  • 9:16 portrait aspect ratio for intuitive gesture control
  • Full-duplex speakerphone with echo cancellation for clear calls
  • Adjustable base height for comfortable desk positioning

Specifications

BrandPolycom

Questions about this item

What network connection does the CCX 400 need to operate?

The CCX 400 is a VoIP desk phone, so it requires a wired Ethernet connection to your office network for call signalling and media.

Can I keep using my existing RJ-9 headset with this phone?

Yes, the CCX 400 provides a dedicated RJ-9 headset port alongside its USB headset option, so your current RJ-9 headset will work without an adapter.

How can I confirm the touchscreen is functioning correctly after setup?

The 5 inch colour LCD with 720 x 1280 pixel resolution should respond to gestures and multitouch input immediately; the screensaver will also activate when the phone is idle.

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