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Poly EncorePro 545 convertible headset with USB-A cable and inline controls

POLY

POLY EncorePro 545 USB-A Convertible Headset 783

SKU CH-32F0-RMQJH

Convertible USB-A headset with three wearing styles, inline call controls and acoustic protection for call-centre platforms

  • Three wearing styles suit personal comfort
  • USB-A and USB-C plugs connect straight to PC
  • Built-in hold and answer buttons simplify call control
  • Acoustic protection keeps volume at safe levels
  • Certified for Avaya, Genesys and Cisco platforms

Ideal for Call Centre Agents

The Poly EncorePro 545 is a convertible headset designed for call centre employees working from home or migrating to cloud communications. It offers three wearing styles — over-the-head, over-the-ear or behind-the-neck — so each user can choose the most comfortable fit for long shifts.

Check USB Ports and Platform Compatibility

Verify that your PC or laptop has an available USB-A port for the primary connection; the cable also includes a USB-C connector for newer devices. Confirm that your call centre software runs on Avaya, Genesys or Cisco platforms, as integration is specified for those environments.

Lightweight Design with Inline Call Controls

The headset draws power and audio directly from the USB interface, so no separate adapter or battery is required. Built-in hold and answer buttons on the cable let agents manage calls without reaching for the keyboard, while acoustic protection limits volume to safer levels across the organisation.

Highlights

  • Three wearing styles suit personal comfort
  • USB-A and USB-C plugs connect straight to PC
  • Built-in hold and answer buttons simplify call control
  • Acoustic protection keeps volume at safe levels
  • Certified for Avaya, Genesys and Cisco platforms

Specifications

BrandPoly

Questions about this item

What comes in the box with the Poly EncorePro 545 headset and do I need to buy a separate USB adapter?

The headset ships with a fixed cable that includes both USB-A and USB-C connectors, so it plugs straight into a PC without an extra adapter.

Which wearing style should I choose for the EncorePro 545 convertible headset?

The 545 model supports over-the-head, over-the-ear and behind-the-neck configurations; pick the one that feels most stable for your shift length.

How does the acoustic protection on the EncorePro 545 work during a real call?

Built-in processing limits peak volume to safe levels automatically, keeping sudden loud tones from exceeding hearing-safety thresholds while you talk.

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