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Black desktop IP phone with colour display and handset

POLY

POLY CCX 500 12-line IP phone black 82Z76AA

SKU CH-6ZYZ-YMJ66

A 12-line corded IP phone with Bluetooth and colour display for small business call handling

  • 12-line IP phone handles high call volumes
  • Poly HD Voice delivers crystal clear conversations
  • Poly Acoustic Fence reduces distracting background noise
  • Microban antimicrobial protection keeps surfaces cleaner 24/7
  • Zero-touch provisioning and web management simplify IT deployment

Professional 12-line IP phone

The Poly CCX 500 is a corded desktop phone designed for small businesses that need a 12-line VoIP system. It provides a colour display and integrated Bluetooth for headset pairing. Microban antimicrobial protection helps keep the handset and surfaces cleaner over time. IT teams benefit from zero-touch provisioning and web-based management tools.

SIP platform limits

The handset runs on a standard SIP platform, so feature availability depends on the capabilities of the hosted PBX or on-premise call server. Advanced functions such as broad codec support or video calling require matching server configuration. Network quality of service and bandwidth allocation remain external factors that the phone cannot control. Compatibility with specific UC platforms should be verified with the provider.

Upgrade from basic handsets

This model replaces single-line or analogue desk phones when a business needs multi-line appearance and HD voice clarity. The jump is worth it when call volume justifies 12 programmable line keys and Bluetooth headset freedom. It is not for organisations that require built-in video conferencing or a touchscreen interface. Buyers who need expansion modules or a second handset should consider other models.

Highlights

  • 12-line IP phone handles high call volumes
  • Poly HD Voice delivers crystal clear conversations
  • Poly Acoustic Fence reduces distracting background noise
  • Microban antimicrobial protection keeps surfaces cleaner 24/7
  • Zero-touch provisioning and web management simplify IT deployment

Specifications

No published specifications for this item yet.

Questions about this item

Which 12-line IP phone should I choose for a small business setup?

The Poly CCX 500 model 82Z76AA is a corded desktop phone with Bluetooth that supports 12 lines and includes Poly HD Voice and Acoustic Fence for clear calls.

How does the 12-line capacity work when the phone is deployed in an office?

It handles high call volumes across 12 lines with a colour display, zero-touch provisioning and web-based management for quick IT deployment.

What Bluetooth capability does the CCX 500 include and what does it connect to?

Integrated Bluetooth lets you pair a compatible headset or mobile device directly to the desk phone for wireless audio.

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