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Plantronics

Plantronics Poly CCX 500 IP Phone Black 849A4AAABA

SKU CH-J24B-7TF7V

A business media phone with a 5-inch colour touchscreen, HD Voice, Acoustic Clarity and Acoustic Fence technologies for clear calls and one-touch access to contacts and meetings

  • Intuitive touchscreen for one-touch contacts and meetings
  • Poly HD Voice and Acoustic Clarity for professional sound
  • Acoustic Fence reduces distracting background noise
  • 5-inch multi-touch colour LCD simplifies navigation
  • Compatible with multiple Poly headset options

Poly CCX 500 business media phone

The Poly CCX 500 is a corded IP phone designed for office professionals who need reliable voice communication. It combines a traditional handset with a 5-inch colour touchscreen for one-touch access to contacts, meetings and voicemail. Poly HD Voice and Acoustic Clarity technologies deliver clear audio on every call. The device suits users who want a straightforward desktop endpoint.

Check network and headset compatibility

Verify that your VoIP platform supports standard SIP registration for this desk phone. Ensure Power over Ethernet is available at the desk or plan for a separate power adapter. Confirm that any Poly headset you intend to pair uses the supported connection type listed by the manufacturer. The handset cord and Ethernet cable must reach your wall port without strain.

Thermals noise and power in normal use

The phone runs silently because it has no moving parts or active cooling. Power consumption is low and typically supplied through the Ethernet cable, so it adds minimal heat to the workspace. The handset and touchscreen remain at room temperature during extended calls. Background noise is reduced by Acoustic Fence technology rather than fan activity.

Highlights

  • Intuitive touchscreen for one-touch contacts and meetings
  • Poly HD Voice and Acoustic Clarity for professional sound
  • Acoustic Fence reduces distracting background noise
  • 5-inch multi-touch colour LCD simplifies navigation
  • Compatible with multiple Poly headset options

Specifications

No published specifications for this item yet.

Questions about this item

Does the Poly CCX 500 come with a headset or must one be purchased separately?

The phone includes a traditional corded handset; Poly headsets are offered as separate accessories to suit different working styles.

Which model number identifies this specific CCX 500 unit?

The manufacturer part number is 849A4AAABA and the UPC is 197497506327.

What does the 5-inch touchscreen add to daily call handling?

The colour multi-touch LCD gives one-touch access to contacts, meetings and voicemail for faster navigation during calls.

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