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Plantronics

Plantronics Electronic Hookswitch Cable APC-42 (38350-12)

SKU CH-SZGA-XZK6C

An electronic hookswitch cable for Cisco phones that replaces the APC-41 and removes the need for an HL10 handset lifter

  • Electronic hookswitch enables direct phone control
  • Communicates electronically with compatible Cisco phones
  • Removes the requirement for an HL10 handset lifter
  • Replaces the earlier APC-41 cable
  • Supplied new with 90 day warranty coverage

Product Identity

The Plantronics APC-42 Electronic Hookswitch Cable connects compatible Plantronics headsets to Cisco desk phones. It is intended for office workers who need remote call control without a mechanical handset lifter.

Compatibility Check

Verify that your Cisco desk phone model supports electronic hookswitch signalling through its dedicated port. Confirm the headset base or amplifier accepts the APC-42 connector type before ordering. This cable replaces the earlier APC-41 version.

Build & Daily Use

The cable plugs directly between the phone and headset base for a tidy desk setup. Electronic signalling removes the moving parts and noise of an HL10 lifter. Condition is new and the manufacturer highlights a 90 day warranty period.

Highlights

  • Electronic hookswitch enables direct phone control
  • Communicates electronically with compatible Cisco phones
  • Removes the requirement for an HL10 handset lifter
  • Replaces the earlier APC-41 cable
  • Supplied new with 90 day warranty coverage

Specifications

BrandPlantronics

Questions about this item

What comes in the box and do I need to buy anything else to use it?

The package contains the APC-42 electronic hookswitch cable only. It connects directly between a compatible Plantronics wireless headset base and a supported Cisco desk phone, so no separate HL10 handset lifter is required.

How do I choose between the APC-41 and APC-42 cables?

The APC-42 replaces the older APC-41 (part 38350-11) and is designed for Cisco phones that support electronic hookswitch control. Select the APC-42 when your desk phone model is listed as compatible with this cable.

What does “communicates electronically with the phone” mean in daily use?

It lets you answer and end calls using the headset button while away from the desk, because the cable sends the hookswitch signal to the phone without a mechanical lifter.

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