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Black mono on-ear headset with padded ear cup and adjustable headband

Plantronics

Plantronics 1100 HW530D Mono USB Wired Headset

SKU CH-1ZGK-RE92J MPN 1100

Mono USB wired headset for customer-service calls with on-ear ear-pad comfort

  • Wireless TypeLIGHTSPEED
  • Mono design keeps one ear free for office awareness
  • USB wired connection gives reliable plug-and-play audio
  • Lightweight on-ear fit reduces fatigue during long shifts
  • Noise-cancelling microphone filters background sound for clear calls
  • Plantronics EncorePro build quality supports daily professional use

Purpose-built headset

The Plantronics 1100 HW530D is a mono wired headset designed for customer-service environments where clear speech matters more than stereo immersion. Its single ear-pad design keeps one ear open to the office while the boom microphone captures the agent’s voice. USB connectivity provides plug-and-play operation on any modern workstation without driver hassles.

Ideal users and limits

This headset suits contact-centre teams, help-desk staff and receptionists who spend hours on calls and need lightweight on-ear comfort. It is not for users who want stereo audio for music, gaming or multimedia editing. Buyers who need wireless freedom or active noise cancellation should look at other models because this unit is tethered and relies on passive isolation only.

Capacity and headroom

The mono speaker delivers enough volume and clarity for standard VoIP and softphone platforms in typical office noise levels. In very loud open-plan floors the single ear cup may struggle to keep the caller audible without raising the sidetone. The fixed USB cable limits reach to the length supplied, so workstations farther from the host will need an approved extension.

Highlights

  • Mono design keeps one ear free for office awareness
  • USB wired connection gives reliable plug-and-play audio
  • Lightweight on-ear fit reduces fatigue during long shifts
  • Noise-cancelling microphone filters background sound for clear calls
  • Plantronics EncorePro build quality supports daily professional use

Specifications

Wireless TypeLIGHTSPEED

Questions about this item

Do I need a free USB-A port on my computer for the HW530D to work?

Yes, the headset connects through a standard USB-A plug, so an available USB-A port on the PC or laptop is required.

Can I run the 1100 headset on the same machine as an older analogue headset without conflicts?

The USB headset appears as its own audio device, so the analogue headset can stay plugged in and you can switch between them in the sound control panel.

How can I verify the 20319301 headset is active after plugging it in?

Open the operating system sound settings and confirm the Plantronics HW530D is listed as the default playback and recording device, then make a test call to hear audio through the mono earpiece.

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