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Black Mitel 5324 dual-mode IP desk phone with two-line backlit display, twelve programmable keys and full-duplex speakerphone

MITEL NETWORKS CORPORATION

Mitel Networks Corporation 5324 Dual Mode IP Phone Black

SKU CH-1W27-1K8X7

A dual-mode IP speakerphone with a 20-character backlit display, twelve programmable keys and MiNet or SIP support for the Mitel 3300 platform

  • Dual MiNet and SIP modes fit changing network needs
  • Two-line 20-character backlit display keeps call data readable
  • Full-duplex speakerphone enables clear hands-free conversations
  • Twelve programmable keys with dual-color LEDs give quick feature access
  • Browser-based desktop tool simplifies phone configuration

Mitel 5324 dual-mode IP phone

The Mitel 5324 is a multi-line IP speakerphone built for managers, professionals, teleworkers and contact-centre agents who need their feature set to adapt as their role changes. It supports both MiNet and SIP protocols, so the same handset can move between different telephony environments without replacement. A dedicated headset jack and hearing-aid-compatible handset address accessibility requirements in shared or home offices.

Two-line 20-character backlit display

The white graphics display shows only two lines of 20 characters each, limiting the amount of caller ID, menu text or phonebook entries visible at once. Contrast control and auto-dimming improve readability in varied lighting, but the fixed character grid restricts detailed information such as long XML browser content or extended call logs. Users who rely on screen-heavy workflows will find the visible area constrained.

Upgrade from single-line analogue sets

Replacing a basic single-line analogue phone with the 5324 adds programmable multi-function keys, full-duplex speakerphone operation and integration with the Mitel 3300 ICP for centralised phonebook and ACD agent features. The jump is worthwhile when the user needs speed calling, call forward, transfer, conference setup and voicemail indication on one device. It does not suit buyers who require a colour touchscreen, built-in Bluetooth or Wi-Fi connectivity, or support for more than two simultaneous line appearances.

Highlights

  • Dual MiNet and SIP modes fit changing network needs
  • Two-line 20-character backlit display keeps call data readable
  • Full-duplex speakerphone enables clear hands-free conversations
  • Twelve programmable keys with dual-color LEDs give quick feature access
  • Browser-based desktop tool simplifies phone configuration

Specifications

BrandMitel

Questions about this item

Should I pick the 5324 or another Mitel IP phone model for my team?

The 5324 is a dual-mode IP speakerphone with a two-line 20-character backlit display and twelve programmable keys, suited for managers and contact-centre agents who need flexible feature access.

How does the two-line 20-character display help during a busy workday?

The white backlit graphics screen shows caller information and feature prompts on two lines, with contrast control and auto-dimming for comfortable viewing in different lighting conditions.

What does dual-mode MiNet and SIP support mean for my network setup?

The phone operates on either MiNet or SIP protocols, letting it connect to a Mitel 3300 ICP or other SIP-based systems while supporting the Mitel Teleworker Solution for remote users.

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