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Black Y-splitter cable with inline mute button for two Quick Disconnect headsets

Jabra Enterprise Products

Jabra Enterprise Products 8800-02-01 Supervisor Cord headset

SKU CH-7E20-N6V1C MPN 8800-02-01

Connects two Jabra Quick Disconnect headsets to a desk phone so a supervisor can monitor or join calls for training or escalation

  • ColorBlack
  • FeaturesThe Jabra Supervisor Cord connects two Jabra Quick Disconnec
  • Connects two headsets to one desk phone for supervisor monitoring
  • Mute button on cable lets supervisor control microphone instantly
  • Works with desk phones and softphones via LINK 2X0
  • Jabra recommends LINK 265 for new softphone deployments
  • Black cable design suits professional office environments

Supervisor Cord for Desk Phones

The Jabra 8800-02-01 Supervisor Cord links two Jabra Quick Disconnect headsets to a single desk phone. It lets a supervisor join or monitor live calls for coaching or complex customer interactions. The cable includes an integrated mute button that controls the supervisor microphone independently.

Simple Plug-In Setup

Connect each headset to the cord and the cord to the desk phone Quick Disconnect port. No drivers or software are required for desk phone operation. For softphone use a compatible LINK adapter is needed; without it the cord will not function with PC applications.

Contact Centres Needing Live Monitoring

This cord suits teams that need real-time supervisor assistance on desk phones or training scenarios with dual headsets. It is not for buyers who want a USB-native supervisor solution or those deploying only softphones without a LINK 2X0 or 265 adapter.

Highlights

  • Connects two headsets to one desk phone for supervisor monitoring
  • Mute button on cable lets supervisor control microphone instantly
  • Works with desk phones and softphones via LINK 2X0
  • Jabra recommends LINK 265 for new softphone deployments
  • Black cable design suits professional office environments

Specifications

BrandJabra
Model8800-02-01
ColorBlack
FeaturesThe Jabra Supervisor Cord connects two Jabra Quick Disconnect headsets to the desk phone, so that supervisor resources can be deployed easily to manage more complex customer conversations or for training purposes.
The supervisor's microphone can be turned on or muted using the mute button integrated in the cable's supervisor interface.
Primarily for desk phones; also works with softphones via LINK 2X0. For new softphone deployment, Jabra recommends the LINK 265 USB Supervisor Solution.
Shipping weight0.45 kg
Package size152 × 102 × 51 mm

Questions about this item

How do I confirm the supervisor mute button is working after connecting the 8800-02-01 to our desk phone?

Press the mute button on the supervisor interface; the supervisor microphone should mute and unmute instantly while both headsets remain connected to the call.

What comes in the box with the 8800-02-01 and what must I purchase separately?

The box contains the black supervisor cord only; you must buy two Jabra Quick Disconnect headsets and a compatible desk phone or LINK 2X0 adapter separately.

Should I choose the 8800-02-01 or the LINK 265 USB Supervisor Solution for our new softphone rollout?

For new softphone deployment Jabra recommends the LINK 265 USB Supervisor Solution; the 8800-02-01 is primarily for desk phones and also works with softphones via LINK 2X0.

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