We take cryptocurrency — so the coins you hold can buy real hardware.Pay in crypto, spend it on real hardware. Free insured shipping worldwide over $399. Plain, unbranded boxes, sent from Germany.Free insured shipping over $399. Your rate is locked for 30 minutes once checkout opens.Rate locked 30 minutes. Every item sealed, serial-checked and covered by a 24-month warranty.Sealed, 24-month warranty.

Saved items Sign in
Black rectangular audio processor with front volume wheel and mute button

Jabra Enterprise Products

Jabra Enterprise Products 860-09 audio processor accessory

SKU CH-V3G7-PP4DD MPN 860-09

An audio processor that enhances voice quality and call clarity while letting users switch between desk phone and softphone calls with a single button

  • ColorBlack
  • TypeBluetooth Accessories
  • CompatibilityUniversal
  • FeaturesThe Jabra Link 860 is an audio processor designed to enhance
  • Weight0.5
  • Enhanced voice quality and call clarity for headset users
  • Seamless switching between desk phone and softphone calls with one button
  • Supervisor port enables manager call assistance and easy mute, end call, volume control
  • Audio streaming reduces unnecessary fatigue and stress during calls
  • Consistent sound clarity and background noise reduction for fewer call interruptions

Jabra Link 860 audio processor

The Jabra Link 860 is an audio processor that enhances voice quality and call clarity for headset users. It suits contact-centre and open-office workers who handle both desk-phone and softphone calls. A front-panel mute button and volume scroll wheel give direct call control. Supervisor-port access allows managers to assist on live calls.

Dual desk-phone and softphone switching

The accessory replaces separate wired adapters by combining desk-phone and softphone connections in one unit. A single switch toggles between the two sources without unplugging the headset. The jump is worth it when agents move between legacy telephony and PC-based platforms during a migration period. It also removes the need for multiple headsets at one workstation.

Analogue headset and USB interface limits

The processor connects an analogue headset to a desk phone through a standard handset port and to a PC via USB. Audio streaming, call recording, agent greeting and transcription features depend on the softphone application supporting them. Background-noise reduction and hearing-protection functions operate within the analogue signal path, so their effectiveness is bounded by the headset and phone hardware used.

Highlights

  • Enhanced voice quality and call clarity for headset users
  • Seamless switching between desk phone and softphone calls with one button
  • Supervisor port enables manager call assistance and easy mute, end call, volume control
  • Audio streaming reduces unnecessary fatigue and stress during calls
  • Consistent sound clarity and background noise reduction for fewer call interruptions

Specifications

BrandJabra
SeriesLink 860
Model860-09
ColorBlack
TypeBluetooth Accessories
CompatibilityUniversal
FeaturesThe Jabra Link 860 is an audio processor designed to enhance voice quality and call clarity for headset users.
With the Jabra Link 860 you can switch between desk phone and softphone calls seamlessly and easily with the switch of a button, making it a great investment for contact centre and open office environments.
Weight0.5
Shipping weight0.25 kg
Package size184 × 102 × 44 mm

Questions about this item

What desk space does the Link 860 need on a contact-centre workstation?

The unit is a compact black audio processor weighing 0.5 kg, so it sits on the desk beside the phone and keyboard without a separate mount.

Which cable is often missed when connecting the Link 860 between a desk phone and a softphone?

You must plug the desk-phone handset cable into the processor and the processor into the handset port; skipping either link breaks the toggle function.

When should the supervisor port cable be checked or replaced?

Inspect the supervisor port lead if mute, end-call or volume controls become intermittent, as heavy daily use can wear the connector over time.

Also in this aisle

People compared these

Same shelf, same checkout — eight coins and a 30-minute rate lock.