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Mono over-the-head headset with ear cup and dual USB-A and USB-C connectors

HP

HP 783R0AA EncorePro 500 Mono USB-A USB-C Wired 6.83 ft Cable

SKU CH-G5DQ-3GDZT MPN 783R0AA

A mono wired headset with both USB-A and USB-C connectors for Microsoft Teams calls

  • TypeOver the Ear
  • Contains Embedded BatteryNo
  • Microsoft Teams certified for native call control
  • Dual USB-A and USB-C connectors for broad PC compatibility
  • Mono over-the-ear design keeps one ear open
  • Wired 6.83 ft cable gives freedom of movement
  • Built for call-centre durability with smart audio tuning

HP EncorePro 500 Mono USB Headset

The HP EncorePro 500 Mono is a wired, over-the-head headset built for call-centre staff and hybrid workers who spend the day on Microsoft Teams. It carries full Teams certification and uses a single-ear design so users stay aware of their surroundings. Both USB-A and USB-C plugs are integrated on the cable, letting the headset move between legacy desktops and modern laptops without adapters. The 6.83 ft cable gives enough reach for a typical desk setup.

Mono coverage and cable reach

The monaural earcup covers one ear, leaving the other free for office conversation or situational awareness — ideal for high-volume voice work where stereo immersion is not required. Audio tuning adjusts automatically to the headset, delivering consistent call clarity across the day. The fixed 6.83 ft length suits standard desk-to-PC distances but will not stretch to shared workstations or standing desks positioned farther from the host.

Dual USB-A and USB-C connectivity

The decisive specification is the combined USB-A and USB-C connector on a single cable, which removes the need for separate dongles when switching between older and newer ports. Buyers whose devices offer only one USB flavour should verify that the included plug matches their port, because no alternative connector or wireless option is provided.

Highlights

  • Microsoft Teams certified for native call control
  • Dual USB-A and USB-C connectors for broad PC compatibility
  • Mono over-the-ear design keeps one ear open
  • Wired 6.83 ft cable gives freedom of movement
  • Built for call-centre durability with smart audio tuning

Specifications

TypeOver the Ear
Contains Embedded BatteryNo
Shipping weight0.18 kg
Package size178 × 150 × 57 mm

Questions about this item

Will the 6.83 ft cable reach my desktop tower if the USB ports are on the back?

The cable measures 6.83 ft from the headset to the plug, giving enough length for most under-desk towers with rear USB-A or USB-C ports.

How do I know the Microsoft Teams integration is active after I plug it in?

A dedicated Teams button on the inline control lights up when the headset is recognised by the Teams client, confirming the native experience is working.

Does the box include both USB-A and USB-C connectors or do I need an adapter?

The headset has built-in USB-A and USB-C connectors on the same cable, so no separate adapter is required for either port type.

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