Buffalo Technology 5YNBD10 OEM Warranty 5 Year NBD Replacement

Five-year NBD replacement warranty

This extended service agreement adds five years of next-business-day hardware replacement for compatible Buffalo TeraStation and select DriveStation units. Coverage begins after the standard three-year warranty and ships a replacement unit before the faulty one is returned. Phone-based technical support is included around the clock, seven days a week. The service is delivered entirely by shipment, so no on-site visit is required.

Buyers protecting mission-critical NAS storage

Organisations that cannot tolerate extended downtime on supported Buffalo NAS appliances will benefit from the rapid swap logistics and 24x7 phone assistance. Environments that require on-site engineering, same-day parts delivery, or coverage for non-Buffalo hardware should evaluate alternative service levels. The agreement only applies to models explicitly listed by the manufacturer as eligible.

Confirm model eligibility and contract timing

Verify that the exact TeraStation or DriveStation model you own appears on Buffalo’s published compatibility list for this SKU. Ensure the purchase date falls within the window allowed for adding extended coverage after the original warranty starts. Keep the original proof of purchase and serial number accessible for any future claim.