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Buffalo Technology extended warranty document for TeraStation and DriveStation systems

Buffalo Technology

Buffalo Technology 3YKYD20 OEM Warranty 3 Year Express Keep Your Drive

SKU CH-Z7PW-YESWT MPN 3YKYD20

Three-year extended warranty with next-business-day replacement and drive retention for compatible TeraStation and DriveStation models

  • 3-year extended coverage protects compatible TeraStation and DriveStation units
  • Next-business-day replacement keeps hardware running with minimal downtime
  • 24/7 phone support available throughout the full contract period
  • Express Keep Your Drive lets you retain failed drives for data security
  • Service valid in Canada and United States for listed part numbers

Three-Year Express Keep Your Drive Warranty

This Buffalo Technology service agreement extends replacement coverage to three years for compatible TeraStation and DriveStation units. It provides next-business-day exchange shipment and 24/7 phone support across Canada and the United States. The plan is purchased new and applies to the listed part numbers only.

Replaces Standard Three-Year Coverage

The standard warranty already lasts three years; this upgrade adds the Express Keep Your Drive feature so a failed drive is replaced before the original unit is returned. The jump is worth it for operations that cannot wait for a round-trip exchange or that must retain physical custody of drives for compliance reasons.

Verify Exact Part Number Before Ordering

Confirm that your device part number appears in the supported list, which includes multiple TS5400, TS5600, TS5800, WS5600, HD-HN and MX404 models. The agreement is tied to those specific SKUs and will not cover other Buffalo or third-party hardware.

Highlights

  • 3-year extended coverage protects compatible TeraStation and DriveStation units
  • Next-business-day replacement keeps hardware running with minimal downtime
  • 24/7 phone support available throughout the full contract period
  • Express Keep Your Drive lets you retain failed drives for data security
  • Service valid in Canada and United States for listed part numbers

Specifications

BrandBuffalo
Shipping weight0.45 kg
Package size25 × 25 × 25 mm

Questions about this item

Does this warranty cover the TeraStation TS5400RH3204-JP?

Yes, the contract lists TS5400RH3204-JP among the supported part numbers.

What happens when I request a replacement under this service?

Buffalo ships the replacement unit first; you return the failed drive in the same packaging.

After the three-year term ends, can I extend the coverage?

The agreement covers three years; any further extension would require a new service contract purchase.

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