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Avaya 9641GS VoIP deskphone with colour touchscreen display

Avaya

Avaya 700505992 9641GS VoIP deskphone

SKU CH-ZMEH-QYXH6 MPN 700505992

A desktop VoIP deskphone with a colour touchscreen, HD audio, Gigabit Ethernet and support for up to three 12- or 24-button expansion modules

  • TypeOffice Products
  • ProtocolsHCRP, SPP
  • Weight3.3
  • Color graphical display simplifies call navigation
  • Large capacitive touchscreen speeds interaction
  • High-definition audio improves conversation clarity
  • Gigabit Ethernet with secondary port handles heavy traffic
  • Supports up to three 12- or 24-button expansion modules

Avaya 9641GS VoIP deskphone

The Avaya 9641GS is a VoIP deskphone designed for office environments that require high-definition audio and a colour graphical touchscreen. It integrates with Avaya Aura and Avaya IP Office platforms to deliver sophisticated call management. The phone supports Gigabit Ethernet and a secondary network port for PC connectivity. It is suited to businesses deploying unified communications across headquarters and remote sites.

Thermals noise and power draw

The handset operates silently with no moving parts and draws power through Power over Ethernet from the network switch. No external power supply is required for standard deployment. Heat output is negligible during normal use and the unit remains cool to the touch. Acoustic performance is limited to the speakerphone and ringer volume levels.

Expansion modules and accessories

The deskphone accepts up to three 12- or 24-button expansion modules that add programmable line appearances and feature keys. Each module connects directly to the phone without separate cabling or power. Wall-mount brackets are supported for space-saving installations. The package includes the handset, handset cord and base stand only.

Highlights

  • Color graphical display simplifies call navigation
  • Large capacitive touchscreen speeds interaction
  • High-definition audio improves conversation clarity
  • Gigabit Ethernet with secondary port handles heavy traffic
  • Supports up to three 12- or 24-button expansion modules

Specifications

BrandAVAYA - OPEN SOURCE
Model700505992
TypeOffice Products
ProtocolsHCRP, SPP
Weight3.3
Shipping weight2.31 kg
Package size25 × 25 × 25 mm

Questions about this item

How do I install the 9641GS IP deskphone and which step is often missed?

Connect the LAN cable to the primary Gigabit Ethernet port, attach the handset cord, and if wall-mounting, rotate the integrated footstand until it locks in the wall-mount position; the step often missed is not securing the footstand fully, leaving the phone unstable on the wall.

What maintenance or replacement will the 9641GS deskphone need over time?

The handset cord and the capacitive touchscreen may need replacement after heavy use; the two Gigabit Ethernet ports and expansion-module connectors should be inspected periodically for dust or bent pins.

What limit appears first on the 9641GS during sustained high-call-volume use?

The single primary Gigabit Ethernet uplink and the capacity of the Avaya Aura or IP Office platform will constrain simultaneous high-definition calls before the phone hardware itself reaches a thermal or processing ceiling.

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