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Black rectangular USB-A call control unit with volume and mute buttons

Jabra Enterprise Products

Jabra Enterprise Products Jabra Engage 50 II L headset USB-A UC 50-2219

SKU CH-M26H-2DPX2 MPN Jabra Engage 50 II L

A USB-A call control unit with volume, mute, smart ringer and programmable buttons for quick call handling

  • ColorBlack
  • Wireless TypeBluetooth
  • Call control at your fingertips with dedicated buttons
  • USB-A connectivity for simple plug-and-play setup
  • Smart ringer alerts you to incoming calls audibly
  • Busylight status shows availability to colleagues
  • Programmable button customises workflow for efficiency

USB-A call control unit

The Jabra Engage 50 II Link is a USB-A call control unit that provides physical buttons for volume, mute, hold and call answering. It connects the headset to a PC for unified communications and includes a smart ringer and programmable button. The unit is designed to stay in place on the desk for quick access during calls. A busylight indicates availability to colleagues.

Contact-centre agents needing desk controls

This unit suits agents who want dedicated hardware buttons for call handling without using on-screen menus. It is not for users who prefer software-only control or who need a wireless headset connection, as this is a wired USB-A adapter. Buyers without a compatible Jabra Engage headset cannot use this control unit on its own.

USB-A UC variant 50-2219

The product number 50-2219 identifies the UC version with a USB-A connector, distinguishing it from the Microsoft Teams certified models and the USB-C variants. Selecting this specific part number ensures compatibility with the intended unified communications platform and the available port on the computer.

Highlights

  • Call control at your fingertips with dedicated buttons
  • USB-A connectivity for simple plug-and-play setup
  • Smart ringer alerts you to incoming calls audibly
  • Busylight status shows availability to colleagues
  • Programmable button customises workflow for efficiency

Specifications

BrandJabra / GN Netcom
ColorBlack
Wireless TypeBluetooth
Shipping weight0.09 kg
Package size147 × 102 × 30 mm

Questions about this item

Which Jabra Engage 50 II Link model should I pick for a USB-A unified communications setup?

Choose the 50-2219 model; it is the UC variant with a USB-A connector designed for unified communications platforms.

What does the call control unit actually do during a typical workday?

It lets you adjust volume, mute or hold calls, answer and end calls, trigger the smart ringer, update the busylight status and use a programmable button without touching the computer.

What does the USB-A connection cap in practice?

The USB-A link provides wired power and audio transport for the headset, enabling all call-control features and busylight operation through a single port.

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