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Black mono USB headset with inline control unit and microphone boom

Jabra Consumer Products

Jabra Consumer Products Engage 50 II USB-A UC Mono 5093-299-2219

SKU CH-9XA2-DEQV6 MPN 5093-299-2219

A corded mono headset with three microphones and background noise cancellation connects via USB-A or USB-C for unified communications platforms

  • TypeHeadset
  • ColorBlack
  • ConnectorUSB-A, USB-C
  • Contains Embedded BatteryNo
  • Microphone Sensitivity-26dBFS/Pa
  • CompatibilityCompatible software and/or apps: Engage+, Jabra Direct, Jabr
  • Three microphones cancel background noise for clearer calls
  • Speech-to-text transcription improves call documentation accuracy
  • Engage+ software delivers real-time call notifications
  • Ultra-lightweight design with adaptive fit ensures all-day comfort
  • USB-A and USB-C connectivity works with leading UC platforms

Purpose-built call centre headset

The Jabra Engage 50 II is a corded mono headset designed for high-volume contact centre environments. It connects via USB-A or USB-C and integrates with Engage+, Jabra Direct and Jabra Xpress for centralised management. Three built-in microphones provide advanced background noise cancellation and support speech-to-text transcription. The lightweight frame and comfort-focused ear cushions are intended for all-day wear.

Thermal noise and power profile

The headset draws power directly from the host USB port and contains no embedded battery. Passive cooling through the lightweight chassis keeps the unit comfortable during extended shifts. Microphone sensitivity is rated at -26dBFS/Pa, ensuring clear voice capture without the need for external power. No active fans or moving parts mean silent operation in quiet office settings.

Build quality and daily connectivity

A durable yet ultra-light construction balances long-term reliability with reduced head pressure. The included carry pouch protects the headset between shifts or during transport. Dual USB-A and USB-C connectors allow straightforward attachment to a wide range of desktops, laptops and thin clients. Mono design leaves one ear open for situational awareness in busy floor environments.

Highlights

  • Three microphones cancel background noise for clearer calls
  • Speech-to-text transcription improves call documentation accuracy
  • Engage+ software delivers real-time call notifications
  • Ultra-lightweight design with adaptive fit ensures all-day comfort
  • USB-A and USB-C connectivity works with leading UC platforms

Specifications

BrandJabra
SeriesEngage
Model50
TypeHeadset
ColorBlack
ConnectorUSB-A, USB-C
Contains Embedded BatteryNo
Microphone Sensitivity-26dBFS/Pa
CompatibilityCompatible software and/or apps: Engage+, Jabra Direct, Jabra Xpress
Package ContentsHeadset, carry pouch, warranty and warning leaflet
Shipping weight0.45 kg
Package size203 × 127 × 76 mm

Questions about this item

How do I install the Engage 50 II headset and its USB-A Link, and what step is often missed?

Plug the Link into a USB-A port, connect the headset cable to the Link, then open Engage+ or Jabra Direct to run the firmware update and enable speech-to-text — the software step is the one people skip.

Which parts of the Engage 50 II mono headset will need replacement after daily contact-centre use?

The comfort-enhancing ear cushion and the carry pouch are the items that wear first; both are user-replaceable and available as Jabra spares.

What limit appears first on the Engage 50 II during long shifts — microphone clarity or hearing-protection headroom?

The hearing-protection ceiling engages before the -26 dBFS/Pa microphones clip, so sustained loud environments trigger volume limiting first.

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