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HP Care Pack service license document UC279E in white sleeve

HP

HP UC279E 3 Year Next Business Day Onsite HW Support W/Accidental Damage Protection-G2 hardware license

SKU CH-PX48-3G2W3 MPN UC279E

Three-year onsite hardware support with accidental damage protection and next business day response for eligible HP notebooks

  • Product NameElectronic HP Care Pack Next Business Day Hardware Support W
  • TypeExtended Service Agreement
  • Onsite ServiceYes
  • Total Coverage Period3 Yr
  • Response TimeNext Business Day
  • Service AvailabilityHP 2710, 6200, 650, 65XX, 6730, 6910, 8510, ELITE 8300; ELIT
  • Onsite repair restores notebooks next business day
  • Accidental damage protection covers drops and spills for three years
  • 3-year extended agreement keeps hardware running longer
  • Standard 9-hour workday window fits office schedules
  • Covers EliteBook 2170, 25XX, 27XX, 6930, 725 G2, 745 G2, 755 G2, 820 G1, 840 G1, 84XX, 85XX, Folio 1040 G1, 9470, Revolve 810 G1.

Three-year onsite support for eligible HP notebooks

This electronic Care Pack extends hardware coverage to three years with next-business-day onsite repair. It applies to the specific notebook families listed in the service agreement, including EliteBook and Mobile Workstation models. The licence is delivered electronically for immediate registration.

Next-business-day response on standard workdays

Service is provided onsite during standard nine-hour workdays, so a technician visits the customer location rather than requiring device return. Coverage only applies while the original warranty is active and only for the product series named in the eligibility list. Accidental damage protection is included within the same response window.

Electronic licence with no physical media

The agreement arrives as an electronic entitlement, eliminating shipping delays and physical documentation storage. Onsite repair means faulty components are replaced at the customer site, reducing downtime for mobile fleets. Buyers needing longer terms or different response times must select a separate Care Pack.

Highlights

  • Onsite repair restores notebooks next business day
  • Accidental damage protection covers drops and spills for three years
  • 3-year extended agreement keeps hardware running longer
  • Standard 9-hour workday window fits office schedules
  • Covers EliteBook 2170, 25XX, 27XX, 6930, 725 G2, 745 G2, 755 G2, 820 G1, 840 G1, 84XX, 85XX, Folio 1040 G1, 9470, Revolve 810 G1.

Specifications

ManufacturerHP
Part NumberUC279E
Product NameElectronic HP Care Pack Next Business Day Hardware Support With Accidental Damage Protection - Extended Service Agreement
TypeExtended Service Agreement
Onsite ServiceYes
Total Coverage Period3 Yr
Response TimeNext Business Day
Service AvailabilityHP 2710, 6200, 650, 65XX, 6730, 6910, 8510, ELITE 8300; ELITEBOOK 2170, 25XX, 27XX, 6930, 725 G2, 745 G2, 755 G2, 820 G1, 840 G1, 84XX, 85XX; ELITEBOOK FOLIO 1040 G1, 9470; ELITEBOOK REVOLVE 810 G1, 810 G2; MOBILE WORKSTATION 8510; PROBOOK 6360, 645 G1, 64XX, 655 G1, 65XX; TABLET PC TC4400; ZBOOK 15
Shipping weight0.45 kg
Package size25 × 25 × 25 mm

Questions about this item

Which HP notebook models does the UC279E Care Pack cover?

The Care Pack applies to HP 2710, 6200, 650, 65XX, 6730, 6910, 8510, Elite 8300, EliteBook 2170, 25XX, 27XX, 6930, 725 G2, 745 G2, 755 G2, 820 G1, 840 G1, 84XX, 85XX, EliteBook Folio 1040 G1, 9470, EliteBook Revolve 810 G1 and 810 G2, and Mobile Workstation models.

What does the three-year onsite support actually provide when a notebook fails?

A technician visits your location on the next business day to repair the covered notebook, including accidental damage protection, during standard nine-hour workdays for the full three-year period.

How does the next-business-day response time work in practice?

After you log the fault with HP, a qualified engineer is dispatched to arrive onsite by the following business day to diagnose and fix the hardware issue.

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