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Elo Touch Solutions

Elo Touch Solutions E396119 2002L 19.5" point of sale monitor

SKU CH-KGYG-T7GKW MPN E396119

A 19.5 inch Full HD touchscreen monitor with zero-bezel PCAP technology, 10-point multi-touch, wide viewing angles and VESA mounting for point-of-sale use

  • Cabinet ColorBlack
  • BezelNo
  • Touchscreen TypeProjected Capacitive
  • PanelActive Matrix, TFT LCD
  • Screen Size19.5"
  • Display TypeFHD
  • Zero-bezel edge-to-edge glass enables easy cleaning
  • 10-point PCAP touch gives tablet-like response
  • 178° wide viewing angles maintain clarity from any position
  • 4 W typical power draw lowers operating cost
  • 50 000-hour MTBF rating supports continuous retail use

19.5" POS touchscreen for retail environments

The Elo 2002L is a 19.5-inch widescreen monitor built for point-of-sale counters and self-service kiosks. Its projected capacitive layer supports ten simultaneous touch points through edge-to-edge glass. The Full HD panel renders 16.7 million colours at 230 nits with a 3000:1 contrast ratio. Wide 178° viewing angles keep content legible from the side.

Zero-bezel glass fits VESA mounts

The frameless design removes the raised bezel that traps debris on traditional POS screens. Standard VESA patterns allow wall, pole or desktop arms in portrait or landscape orientation. A single USB cable carries touch data to the host while the external 12 VDC adapter accepts 100 to 240 VAC input. The monitor draws 18.4 watts when on and 0.33 watts in sleep.

Integrated audio and field-installable accessories

Two 2 W internal speakers handle voice prompts and transaction alerts without external hardware. Elo offers a magnetic stripe reader, barcode scanner, fingerprint sensor, customer-facing display and NFC module that attach without tools. The anti-glare surface and 50 000 hour MTBF rating are validated through more than twenty reliability tests for continuous public use.

Highlights

  • Zero-bezel edge-to-edge glass enables easy cleaning
  • 10-point PCAP touch gives tablet-like response
  • 178° wide viewing angles maintain clarity from any position
  • 4 W typical power draw lowers operating cost
  • 50 000-hour MTBF rating supports continuous retail use

Specifications

BrandElo Touch Solutions
Model2002L (E396119)
Cabinet ColorBlack
BezelNo
Touchscreen TypeProjected Capacitive
PanelActive Matrix, TFT LCD
Screen Size19.5"
Display TypeFHD
Aspect Ratio16:9
Resolution1920 x 1080
Viewing Angle178° (H) / 178° (V)
Display Colors16.7 Million
BrightnessLCD Panel: 250 nits; with Projected Capacitive (PCAP): 230 nits
Contrast Ratio3000:1
Response Time20ms
Horizontal Refresh Rate31.5 - 80KHz
Vertical Refresh Rate50 - 60Hz
Touchscreen InterfaceUSB
Power SupplyMonitor input power signal specifications: 12 VDC +/- 5%
Adapter input voltage range: 100 - 240 VAC, 50 / 60 Hz
Power ConsumptionON (monitor + AC / DC adapter): 18.4 watts
SLEEP (monitor + AC / DC adapter): 0.33 watt
OFF (monitor + AC / DC adapter): 0.24 watt
MTBF50,000 hours demonstrated
Dimensions9.92" x 16.50" x 22.52"
Weight15.00 lbs. (with stand)
Humidity RangeOperating: 20% - 80%
Storage: 10% - 95%
Temperature RangeOperating: 0 to 40 degrees C / 32 to 104 degrees F
Storage: -20 to 60 degrees C /-4 to 140 degrees F
Shipping weight8.62 kg
Package size564 × 419 × 251 mm

Questions about this item

How many simultaneous touch points does the PCAP panel support?

The TouchPro PCAP technology registers up to 10 concurrent touches for multi-user or gesture-heavy POS workflows.

What is the typical power draw when the monitor runs continuously at full brightness?

Rated at 18.4 watts for the monitor and its AC/DC adapter combined while in the ON state.

Which video cable and touch interface must the host system provide?

A VGA, DVI or HDMI connection for video plus a free USB port for the touchscreen controller.

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