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Avaya 9621G deskphone with 4.3 inch color touchscreen, dark handset and base

Avaya

Avaya 9621G 700480601 9600 Series VoIP Deskphone

SKU CH-CZMT-19YN6 MPN 700480601

A wired VoIP deskphone with a 4.3 inch colour touchscreen, 24 administrative buttons, Gigabit Ethernet and dual RJ-45 ports for essential users

  • TypeWired VoIP
  • ProtocolsSIP H.323
  • Ports2 x RJ-45, handset
  • Display4.3 inch(3.7" x 2.1") color touchscreen
  • SpecificationsUser Type: Essential User Administra-tive Buttons: 24 Speake
  • FeaturesKeep employees productive Features like one-touch access to
  • 3-inch color touchscreen for intuitive call control
  • 24 administrative buttons give one-touch access to key functions
  • Gigabit Ethernet support handles high-speed network traffic
  • Dual RJ-45 ports enable PC pass-through and second line
  • SIP and H.323 protocols ensure broad PBX compatibility

Essential User Deskphone

The Avaya 9621G is a wired VoIP desk phone built for essential users who spend considerable time on calls. It operates with SIP and H.323 protocols and connects through dual RJ-45 ports plus a handset jack. A 4.3 inch color touchscreen provides a graphical interface for daily telephony tasks.

Touchscreen and Gigabit Interface

The integrated Gigabit interface supports high-speed network connectivity while Power over Ethernet Class 2 simplifies deployment. Bluetooth capability is available when an external adapter is attached. The Avaya Flare Experience interface leverages the touchscreen for collaborative features and context-sensitive menus. Twenty-four administrative buttons give one-touch access to key functions.

Suited for Office and Remote Work

This phone suits organisations standardising on the 9600 series for headquarters, branch offices or home-based staff. It requires a SIP or H.323 compatible PBX and PoE infrastructure to function. Buyers needing wireless handsets or analogue line support should consider different product categories.

Highlights

  • 3-inch color touchscreen for intuitive call control
  • 24 administrative buttons give one-touch access to key functions
  • Gigabit Ethernet support handles high-speed network traffic
  • Dual RJ-45 ports enable PC pass-through and second line
  • SIP and H.323 protocols ensure broad PBX compatibility

Specifications

BrandAVAYA
Model9621G(700480601)
TypeWired VoIP
ProtocolsSIP
H.323
Ports2 x RJ-45, handset
Display4.3 inch(3.7" x 2.1") color touchscreen
SpecificationsUser Type: Essential User
Administra-tive Buttons: 24
Speaker Phone: Yes
Softkeys: 0-5
Bluetooth with external adapter: Yes
Gigabit Support: Yes
2nd Ethernet line interface: Yes
POE Class: 2
Web Browser Support: Yes
Colour Choice: grey or custom
FeaturesKeep employees productive
Features like one-touch access to key functions, high-fidelity audio, and prompting to speed common telephony tasks help users get more done, faster.
Improve communications
This phone offer exceptionally clear audio that makes conference calls and meetings more efficient. This has been found to reduce employee stress and fatigue.
Protect your investments
Built on open standards and a flexible platform that supports a wide range of modules and adapters, these telephones can keep your team working productively for years to come.
Reduce Expenses
This family of
Shipping weight2.27 kg
Package size381 × 330 × 152 mm

Questions about this item

Will the touchscreen or the 24 administrative buttons wear out first?

The 4.3 inch color touchscreen is a solid-state component with no moving parts, while the 24 administrative buttons are mechanical; buttons typically see more physical cycles and are the likelier part to need replacement over time.

Does the dual RJ-45 Gigabit throughput or the PoE Class 2 power budget limit the phone first under heavy use?

PoE Class 2 restricts the handset to a lower power envelope, so the power budget reaches its ceiling before the dual Gigabit Ethernet ports saturate during sustained operation.

How much fan noise or heat does the phone generate when running all day?

The deskphone has no internal fan and operates silently; its PoE Class 2 rating means heat output stays low even during continuous daily use.

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